Integrated Report 2022

CTT

Deliver the future
connecting people and companies
in a sustainable way

Main highlights
01

Introduction
to CTT

  • 1.1

    Statement of the Chairman of the Board of Directors

  • 1.2

    Statement of the CEO

  • 1.3

    Explanation of the nature of the Integrated Report

  • 1.4

    Key figures

  • 1.5

    External awards and distinctions

  • 1.6

    How we are organized

02

Strategic
Background

  • 2.1

    Economic, Sectoral and Regulatory Environment

  • 2.2

    Strategic lines

  • 2.3

    Risk management

03

CTT Business Units

  • 3.1

    Mail

  • 3.2

    Express & Parcels

  • 3.3

    Banco CTT

  • 3.4

    Financial Services

  • 3.5

    Future Perspectives

04

Performance
and ESG Commitments

  • 4.1

    ESG Commitments and Sustainable Development Goals

  • 4.2

    Economic and financial performance

  • 4.3

    Innovation

  • 4.4

    Decarbonisation towards Net Zero

  • 4.5

    People engagement

  • 4.6

    Community engagement

  • 4.7

    Taxonomy

05

Corporate Governance

  • 5.1

    Best practices

  • 5.2

    Corporate governance report

  • 5.3

    Non-financial information

06

Proposal for the appropriation of results

07

Consolidated and individual
financial statements

08

Declaration
of conformity

09

Audit reports

10

Investor
Support

Annex I

Curricula

Annex II

Management transactions of CTT shares

Annex III

ESG Indicators

Annex IV

GRI Index